Effective Date: October 1, 2026
Support a Dream(sDream) respects your privacy. This Privacy Policy explains what information we collect through the Support a Dream website (“Website”), how we use it, and the choices available to you.
1. Information We Collect
We may collect information you provide directly to us, including your:
- Name and contact details
- Address and organization or professional information
- Donation and transaction-related information
- Information you provide when contacting us, volunteering, partnering with us, or
participating in our programs - Information submitted through forms on the Website
We may also collect limited technical information when you use the Website, such as your IP address, browser type, device information, operating system, pages visited, and general Website usage information.
2. How We Use Information
We use personal information to:
- Respond to enquiries and requests
- Process and acknowledge donations
- Communicate with donors, volunteers, partners, and supporters
- Administer our charitable and educational programs
- Improve and maintain the Website
- Protect the security of our Website and systems
- Meet legal, accounting, tax, regulatory, and reporting requirements
We do not sell or rent your personal information.
3. Donations and Payment Processing
When you make a donation through our website, your payment information is processed by trusted third-party payment service providers. Support a Dream does not store or have access to complete credit card or banking information.
We may use payment processors such as:
- Stripe
- PayPal
- Donorbox
- Other secure fundraising and payment platforms
These providers process your payment information in accordance with their own privacy policies and security standards. We encourage donors to review the privacy policies of any payment processor used to complete a transaction.
Support a Dream is a US nonprofit organization recognized as a tax-exempt organization under Section 501(c)(3) of the U.S. Internal Revenue Code. Contributions may be tax-deductible to the extent permitted by U.S. law. Donors should consult their own tax adviser regarding the tax treatment of a contribution.
4. Programs Outside the United States
Support a Dream may support charitable and educational programs outside the United States, including programs in India. These programs may be carried out directly or through nonprofit organizations, schools, and other implementation partners.
When we provide support to organizations outside the United States, we may carry out due diligence and require agreements, budgets, reports, financial records, or other information needed to oversee the use of charitable funds.
5. India and FCRA Compliance
Some programs supported by Support a Dream may be implemented in India through local nonprofit partners.
Where an Indian organization receives foreign contribution, that organization is responsible for complying with the Foreign Contribution (Regulation) Act, 2010 (FCRA), including any applicable registration or prior permission, banking, utilization, accounting, and reporting requirements.
Support a Dream is a US nonprofit organization and does not represent itself as an Indian FCRA recipient.
6. Compliance and Restricted Transactions
Support a Dream may conduct appropriate checks on organizations, partners, vendors, and other recipients of funds to meet applicable legal and regulatory requirements.
We may take steps to ensure that charitable funds are not knowingly used for prohibited purposes or in transactions restricted under applicable U.S. sanctions or other laws.
7. Information We Share
We may share personal information when necessary with:
- Payment processors and financial service providers
- Website, hosting, technology, email, analytics, and security providers
- Professional advisers, auditors, and service providers
- Nonprofit or program partners where the information is needed to administer a program
- Government authorities, regulators, or law enforcement when required by law
We require service providers handling personal information on our behalf to use it only for legitimate business or program purposes.
8. Donor Privacy
We do not sell or rent donor information.
We may use donor information to process contributions, issue acknowledgements, maintain financial and tax records, communicate with donors, and meet applicable legal and reporting requirements.
If you do not wish to receive fundraising or promotional communications, you can unsubscribe or contact us.
9. Students and Children
Some of our programs involve students and young people. We handle student information with care and collect it only when needed for program administration, education, safeguarding, communications, or legal purposes.
Where appropriate, we may obtain consent or authorization from a parent, guardian, school, or partner organization before collecting or using information about a student.
Where laws such as the US Children’s Online Privacy Protection Act (COPPA) apply, we will comply with the requirements applicable to us.
10. Photos, Stories, and Testimonials
We may publish photographs, stories, testimonials, or other information about our programs and beneficiaries to communicate the impact of our work.
Where appropriate, we obtain the necessary consent or authorization before publishing information about students or other individuals, particularly where the information could identify a child.
11. Cookies
The Website may use cookies and similar technologies to operate properly, remember preferences, understand Website usage, and improve performance.
For more information, please see our Cookie Policy.
12. Third-Party Websites
The Website may contain links to websites or services operated by other organizations. We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information.
However, no internet-based service or method of electronic storage can be guaranteed to be completely secure.
14. Data Breach Notification
While no method of data transmission or storage is completely secure, we maintain reasonable administrative, technical, and organizational safeguards to protect personal information.
If we become aware of a data breach that affects personal information, we will investigate the incident promptly and provide any notifications required by applicable law.
15. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected and as needed for legal, tax, accounting, safeguarding, reporting, and other legitimate organizational requirements.
16. International Data Transfers
Support a Dream is a U.S. organization and may work with service providers and partners in other countries. As a result, personal information may be processed or stored in countries other than the country where it was collected.
We take reasonable steps to handle such information in accordance with applicable privacy and data protection requirements.
17. California Privacy Rights
California residents may have rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Depending on applicable law, California residents may have the right to:
- Know what personal information we collect and how it is used
- Request access to personal information
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to legal exceptions
- Limit certain uses of sensitive personal information where applicable
Support a Dream does not sell personal information.
California residents may submit privacy requests using the contact information provided in this policy
18. Your Privacy Choices
Depending on where you live and the laws that apply to you, you may have rights to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of information in certain circumstances
- Withdraw consent where processing is based on consent
- Opt out of certain communications
We may need to verify your identity before responding to a request.
19. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this Website with a revised effective date.
20. Contact Us
If you have questions about this Privacy Policy or how Support a Dream handles personal information, please contact us through the contact details provided on the Website.
